Good afternoon, My community is called Hopyard Farms, located in King George VA, zip code 22485. Every day, we get a different person ringing our door bell trying to sell us an ADT alarm system. This is so frustrating as I work from home and have to stop what I am doing and run the sales person...
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ADT tech responded to my house to update the cell system to 5G. Another tech arrived a week later to improve ADT records as they were outdated. When he arrived, he replaced the batteries in two motion sensors and the battery in the main panel. 1st battery was old and not charged. 2nd battery also was not...
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we have tried and been unsuccessful for 5 years or more to have communication failure calls to stop. this does not affect burglar alarm calls as interesting when we get communication failure calls we get a call about a burglar alarm, very interesting. There is no reason for these calls, since apparently your Technicians know of these...
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I spent all of the money of my gift card and except for $51 that was refunded to me by company called mercari m e r c a r i because they failed to deliver my foosball tables that I had bought with the gift card now they refunded the the money to the gift card but...
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My name — Thomas Page – 4929 Lakeridge Dr. – Old Hickory, Tn. 37138. I have bee a long time customer of ADT @ my company and home. Have been trying to get a replacement yard sign for several weeks — never can get anyone to help solve my problem. Once someone told me it would cost...
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Poor service
I bought a phone in the AZ Electronics store, it was necessary to replace the battery, take it to the service, said to wait 30 days, patiently waited for another phone, did not offer at that time, borrowed from a girlfriend for the use of others, after 30 days, called that I could pick up, go to the store, locked the screen did not work inside, tried with the sellers several times, and make sure there is a problem, of course, was dissatisfied and asked for phone money back, I waited 15 days for a decision, 15 days to call and announce that I had not removed iclouds, I did it all, and now have to wait again for a summary, I apologize for what it is about service, attitude, even still does not offer service phone, or compensation. Asks to replace an elementary thing,but breaks the phone and does not admit his guilt, and seeks an excuse not to have a quick and productive solution. You have less than one customer, and I don't recommend a weak solution for others.
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