Bardak with delivery, shop, e
Short version: if you want to order something for repairs / interiors quickly and easily, better not in some, because there are too many Units involved in the process that are unable to communicate normally with each other. There is too much risk that something will be encountered at each stage. Maybe one day they will sort out their processes, but judging by the complaints here, this is a systemic problem and is unlikely to change soon. Situation: which online store customer goods. Delivery dates for different items vary, wanted at least something to get faster so the repair person can start work, so the order was divided into parts. For some parts (the heaviest cases) the delivery of markers to homes. The e-shop also showed at the beginning that the goods are few customers, how many were. For a while, someone renewed the e-shop, so I made another order. At the end of the meeting 3 events. Stupid, but let it be. At the end of the e-shop employee (kind and helpful, at least it was good) called and said that the website has the wrong delivery date for the goods I want to receive faster, that we can deliver only 2 more time. Well, so be it. After a few days he called and said that in fact all the goods would be ready on the same date, but to re-order orders would be too complicated. Ok. Some straight get just the same at home and some (smaller things) get at any store on the Freedom Street with payment on the spot. Delivery to them is by dpd courier. By the way, there were no options for the supplier to deliver the goods to the apartment in the e-shop. For delivery at which e-shop, the party called me and said it would be "either... Date or... Date". Well, common. In order to accept and stretch the goods in the house, the customer needs to know when to be on site. Working people also generally have to demand work. Ok, said I would try to say more accurately and luckily I could at least 5 hours in advance tell when there will be a courier. Then the most unpleasant stage of the bard starts. The Dpd courier had not delivered the full set of the order. The courier, of course, knows nothing - leads what he gives. Calling the e-shop, it turns out that they have forgotten to put some kits. Well, super. Type to add to the order you need to collect in the store on Freedom Street. Well, let's face it. The Dpd courier said that the courier store often puts something wrong. The next day I went to pay and receive the remaining goods. The staff at the Freedom Street store made me play football several times when I had to pay for an e-shop order. When I finally meet the employee, she says that she does not know anything about the previously forgotten thing, gives to sign the invoices for the other goods. They do not mention a product that the e-shop has previously forgotten. So how do I know it will be there? We haven't been received yet. The store employee talks about "This is doing an e-shop, I have nothing to do with it, they're with us again, I don't know anything" and I'm sorry why I make a claim if it does not apply to him. But what's the difference between me, as a client, and how can I know that these two institutions with the same name "Which" are such separate entities that they are unable to communicate with each other normally? about orders? (which, by the way, is not so much. Hardly why?) I called the e-shop, said to find out. Meanwhile, the store employee also calls someone from the e-store to see him (not to find out like a normal person), because they are "tired of him". He doesn't understand what it is all about and gives me his phone. E-shop Ќlalis Says that yes, the missing item is added to the order, it should be, etc. We are finally ready to pay and receive the goods. Trying to check if everything is, it's hard to figure out when everything is packed. Of course, the store staff knows nothing and cannot help with the inspection, as we found out before. My repairman will have to see if all the ordered things are there when starting work... I can only tell by myself that it looks like it is right. Well, thank you at least for the fact that the store employee helped the machine to load the goods. In short, chaos, all involved put away.
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