More Contact Info

Toll-Free Number:

(844) 382-2267

Customer Service:

+3 396 939 5500

+3 314 538 8800

+3 316 161 8080

Accor Academy:

+3 316 936 8600

+3 316 936 8605

Accor Asia-Pacific:

+656 408 8888

Accor Latin America:

+55 113 818 6200

+55 113 818 6207

Accor North America:

+1 416 874 2600

Asia, Australia, Pacific Reservation Center:

+61 130 065 6565

AUSTRALIA

+61 130 036 3637

AUSTRALIA (For Accor Members)

+86 400 818 2688

CHINA

+85 280 093 8768

HONG KONG (Toll free)

+911 860 500 2020

INDIA

+62 212 553 3400

INDONESIA

+8 134 455 6404

JAPAN

+60 180 080 2578

MALAYSIA (Toll free)

+6 480 044 4422

NEW ZEALAND (Toll free)

+61 130 089 0866

OTHER COUNTRIES IN ASIA

+6318 001 611 0068

PHILIPPINES (Toll free)

+65 800 616 1367

SINGAPORE (Toll free)

+82007 988 521 2018

SOUTH KOREA (Toll free)

+88 680 186 3026

TAIWAN (Toll free)

+662 659 2877

THAILAND

Europe Reservation Center:

+431 360 277 2000

AUSTRIA

+322 643 5002

BELGIUM

+322 643 5000

BELGIUM

+458 040 0053

DENMARK (Toll free)

+3 389 268 5685

FRANCE

+3 389 268 8900

FRANCE

+3 382 588 0000

FRANCE (0,18€/mn)

+49 699 530 7595

GERMANY

+39 023 859 1052

ITALIA (0,15€/mn)

+3 120 654 5730

NETHERLANDS (Local cost)

+4 850 280 5805

POLAND (mobile and abroad)

+4 880 160 6606

POLAND only

+35 121 318 0049

PORTUGAL

+7 495 705 9486

RUSSIA

+3 490 210 0463

SPAIN

+4 620 120 3214

SWEDEN (Toll free)

+4 122 567 5310

SWITZERLAND

+44 871 663 0624

UNITED KINGDOM (13p per minute plus network)

Executive Management:

+3 314 538 8600

Middle East Reservation Center:

+97 180 093 8768

OTHERS COUNTRIES

+97180 003 570 2749

UNITED ARAB EMIRATES (Toll free)

Other Countries Reservation Center:

+3 314 662 4440

South America Reservation Center:

+55 800 703 7000

BRAZIL (Toll free – Outside São Paulo)

+55 112 755 6702

BRAZIL (Within São Paulo)

+5 680 057 0234

CHILE (Toll free)

+52 800 111 0098

MEXICO (Toll free)

Fax:

+33 (0)1 61 61 79 00

Other Info

Other Info (opening hours):

Hours:

Monday to Friday: 24h/24

Saturday – Sunday: 8am – 5pm (Central European Time)

Locations:

Accor

2, rue de la Mare-Neuve

91021 Evry Cedex

France

Accor Academy

1, rue de la Mare-Neuve

91 021 Evry Cedex

France

Accor North America

155 Wellington Street West,

Suite 3300, Toronto, Ontario

Canada, M5V 0C3

Accor Asia-Pacific

1 Wallich Street

#17-01 Guoco Tower

Singapore 07881

Accor Latin America

Avenida das Nações Unidas, 7815

05425-905 Pinheiros

São Paulo –SP – Brazil

Company Address

ACCOR SA

82, rue Henri Farman CS 20077

Issy-Les-Moulineaux,

France

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Accor , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Accor

22 Mar, 2021

I had booked hotel and had to cancel due to Nigeria cov policy voided my Nigeria flight

I had paid in advance $1,182.08 US$ to reserve a room in the IBIS Air Port Hotel in Lagos Nigeria. Delta airlines gave me incorrect COVnegative test information which caused my flight be deleted when I got to airport because nigeria refused me permission to fly. I took the Covnegative 36 hour test as Delta directed but... Read more➤

Hotels

Most Reviewed

2 Aug, 2021

"My account is suspended why"