1 Jan, 2018 → by ClaimboUser382235
Irresponsibility and Harassment by Bajaj Auto Finance
*SOLVED

2

Hi, I purchased Bajaj Platina on 2nd Oct 2006 using loan from Bajaj Auto Finance Loan No [protected]. I have cleared my entire ECS payments on time. Not a single transaction was bounced. I have 3 complaints against Bajaj Auto Finance . 1) The loan was for 2 years & hence Bajaj Finance used blank cheques issued (as security) for insurance of vehicle for 2nd year. They didn’t issued me insurance paper & after 3-4 months (from expiry of 1st years insurance) they encashed that cheque. But mean time I have taken insurance from some other insurance company. I have to cancel 2nd insurance & bear the charges ( which was Rs. 580 ) because of them. 2) After completion of 2 years of loan, with clean history, RC book was not returned to me. I have started follow up after 1 year from completion of loan. The RC book was returned to me after many email exchanges. 3) I was suddenly stopped on highway, by Bajaj Finance person, saying that the loan is not repaid. He took the bike keys. I told him that everything is clear, but he was not ready to listen. I demanded his I card. I was able to read Bajaj Auto Finance stamp on card & view his photo. Before I read his name, he snatched the I card from me. Since he was authorized person, I explained him that it must be a mistake. He says the bike number is 7198. He didn’t remember the entire series of number. ( My vehicle number is MH04 CV 7198). Finally he took out his papers & confirmed that the series is different. Later he apologies. But entire episode took place on road, which was humiliating for us. ( No need to mention the delay caused at office due to this ). Why not their person first confirmed that the person they are harassing is a right person or not ? I am fade up with Bajaj Auto Finance service & my advice to all is “STAY AWAY FROM BAJAJ AUTO FINANCE”. Regards, Yogesh
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