1 Jan, 2018 → by ClaimboUser244714
they took 50 minutes to get my order of just 2 convos of 8 pieces done and they still messed up my order.

1

when I ordered it was 5:05 pm, as it marked on my receipt. The cashier told me it would take 20 to 25 minutes max, so I went outside and waited in my truck and I went back inside a little over 25 minutes after, and when I told them my name order the lady looked everywhere for it and she said that it was still not ready. I told her "well y'all said 25 minutes max and y'all still haven't made my order?" so all the lady said was "to be honest with you it's still going to me another 10 minutes. so at this point I was kind of regretting choosing wing stop. so again I went outside and waited, after ten minutes I came back inside and asked again and she still could not find my order! they still had me waiting for about another while there. and I told the employee that I made my order at 5:05 and it was now just a few minutes before six. in addition, I grabbed my food and left and when i got home I noticed that they messed up my order, both of my convos where supposed to be boneless, but one of them was bone in, and on my other convo they messed up one of the flavors I ordered. this was honestly a very irritating moment for me bacause I had somewhere to be and plus I was hungry. so it's just not right to have someone wait for their order for about 50 minutes then still mess it up. I honestly do not plan to visit wingstop anytime soon.
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