19 Feb, 2021 → by ClaimboUser933567
Sweetwater credit card application

1

I used to have a card through Sweetwater Sound. Closed it once done paying for the single purchase, thinking I wouldn't need it again. Well, I found another good use for it through Sweetwater, but Synchrony would not approve my application for another card due to verifying identity. Okay, whatever, fair enough... After about a dozen phone calls, I end up verifying my identity in a very intrusive way. Sending in pictures of my face and my driver's license to some AI system capable of doing who-knows-what with it. After 2 more phone calls, they tell me that my application was denied and won't tell me why. I have a 787 credit score. Evil is as evil does. Better off not using them I suppose, but it sucks that the AI now has my DL and my facial recognition mapped - for no reason,
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Synchrony Bank you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.