I am filing this complaint in regards to Riu Antillas, as this has been my first experience in Aruba. The management and staff seem to be lacking a deal of respect and etiquette. As well as being able to comfortably resolve issues. The hotel is run down and under maintenance. As a traveller, I have never stayed in a hotel more horrid than this place. My stay was about 4 days and this is the last day. The list of issues is as follows - Rude employees - Refusal to serve those staying in the hotel adequately - Failure to adequately provide labels and info on allergies - Failure to serve properly in the kitchen - Little to no room service - brown stains that look like feces on bedding and shower curtains - rugs tripping people in the hallway - inadequate lighting - refusal to replay light bulb leaving me to sleep in a half lit room - Lack of care when I told them the food made me sick the second day of my stay