Upon purchasing my vehicle from Renault PMB, I requested my spare key, the Manager told me that the salesman will sort it out, which he did not. He keeps promising to do so, but never calls me back. I have called and complained numerous times, with the promise of "sorting it out" and now... I am quite perturbed with their incompetent service delivery as this has caused me much inconvenience. It looks like they just sell a car. And thereafter don't want to deal with any technicalities.