I ended my lease for office space in 11/2020. It is now April 9st, 2020 and I still have not received my retainer deposit of over $2200. They have the absolute worst customer service I have ever experienced. I called literally 30 times without resolution. Every time I call, I receive a different excuse of why I have not received my retainer deposit. It took 22 calls just to speak to a manager. The manager claims Regus doesn't have the ability to cut a physical paper check and the only way I can receive my refund is via a bank transfer. I bank at a major bank (Chase) and have verified the correct domestic incoming wire transfer 4 times and Regus still says it is not correct. There is no excuse to explain this run around other than unethical business tactics to avoid refunding my deposit per the contract. I have reported this company to the Better Business Bureau