28 Aug, 2021 → by ClaimboUser946814
Cleanliness and broken
1
I reserved a Handicap Room at RED ROOF INN at 2939 South Arlington Rd, Akron Ohio for 8/27/21. Upon Checking inn I had to wait in line for current hotel guest getting reassigned to other rooms because their initial room assigned was filthy. When I entered my room No. 132 I found used hand-Cuffs on the floor. I also found hair in the sink and on the bed. The room stunk of cigarette smell as well. I just could not sleep in the space as I was disgusted about other stains on walls and bed covers. Even though I'm handicapped I struggled to the 3rd floor as I was also reassigned a room. No 336 was better but still needed painting a new AC/Heater Unit. I am asking for a full refund since Red Roof Inn was not able to offer me the room I reserved. I have always stayed at Red Roof in my travels but this hotel on was the most disgusting both inside and out. I am debating swithing to Holiday Inn...Thank Ward Hoffmann [protected]