I am unable to place an order online from your website. When I select an item to add to cart, I get an "Invalid response from the service (internal error)" code. Basically, it is forcing me to call customer service to place an order which is inconvenient. Why have online ordering if it does not work?!! This is not the first time this has happened and your customer service person I spoke with about a previous online order was happy to help me place an order over the phone but oblivious to my frustration that I had to call them to place the order. When I informed them their website was not working for online ordering, they just dismissed me and said they would let their higher ups know about the problem. It would be greatly appreciated if you could get this fixed as there are products I would like to order online! I don't have the time to sit on hold for a customer service rep to help me place an order. I will choose a different vendor because of this ongoing problem. Thanks,