Orbitz itinerary: [protected] - Half was a credit and half was credit card. Comes up on the Orbiitz website as "Booking Canceled" (picture attached). I couldn't get in touch with anyone last night to understand what happened. So I booked another flight using points from my credit card. I called today within thee 24 hour window and Orbitz customer service says they cannot refund it even though it says Booking Canceled. I asked to escalate the matter. She said there was no one to give the call to. She put me on hold to see if she can get a refund and the connection was promptly disconnected.