Yesterday morning, my wife had a serious accident and was taken to the Ryder Trauma Center. I was able to be with her all the time, as everyone in the Center was extremely nice and accommodating. I was sent to the lobby only during her ct-scan for 30-40 min. I waited, however, more than two hours pacing up-and-down, as I was not only nervous, but have a hip problem, so I cannot sit for an extended period of time. The receptionist seemed to be irritated by this, as she called a guard who asked me to leave the lobby immediately and wait outside. He claimed it's Jackson's Covid policy. Although he let the only other visitor in the lobby to stay and it was clearly just a pretext, I complied and started walking around the building. The guard followed me and requested that I wait in front of the entrance. I told him that I can neither wait indefinitely, nor sit on the ground (there was no chair of bench), so I have no choice, but to leave for home. I asked him to please call a taxi, as in the rush to the Center with the ambulance, I left my cell phone home and he was the only person around I could ask. He just shrugged his shoulder that this is not his problem. This behavior is inhuman under any circumstances, but inexcusable at a hospital. I don't think this guard and the receptionist on duty around noon shouldn't be employed by Jackson.