29 Apr, 2021 → by ClaimboUser374801
I was not asked how I wanted my Eddie Burger cooked and the meat was red inside
1
To Whom it May Concern : While traveling from Ohio to Florida we stopped into an Eddie George Grill 27. We were greeted by a real nice Nigerian girl . She took our order and we waited for about 20 min. When I took a bite out of my sandwich it was very red inside. I tried to eat around the red, however there was more red than i thought. I asked an employee if she was a manager she said no and asked me what was wrong. I asked if the person taking the order was suppose to ask the customer how they want their burger cooked or is the customer supposed to tell them. I told her most hamburger places never would serve a red inside burger even if the customer asked for it . She asked me if I wanted another one cooked more well done, I told her no, that between eating the parts of the burger that was edible and the fries I was full. Besides we had a plane to catch. She asked if we wanted anything else. I told her I just wanted to for her to tell someone about the red burger so no one may get sick. I saw her go tell the cashier who waited on us . The cashier came over and apologized . I asked her if we are supposed to tell her how we want the burger cooked or is she suppose to ask. She says she never asked, however when I showed her the red meat she says the meat is not suppose to look like mine. I was disappointed that there seemed to be 2 people important people in the dining area but never came over to see what was going on. My wives was cooked perfect . I suggest in the future the cashiers should ask how the customer wants their burger cooked . Mark Valentine m.[protected]@gmail.com