15 Sep, 2021 → by ClaimboUser56871
Over Charged for Reservation by $7,441.92
1
I booked a prepaid Hertz rental car through Hotwire for $498.74 for October 2021. Hertz charged my credit card account three times for the reservation in the amounts of $498.74, $3, 720.92, and again $3, 720.92. I am one month out from my reservation starting and have never heard of a $7, 441.92 deposit. No one at Hertz or Hotwire will help me. My credit is being held up on fraudulent charges and no one cares. In addition, the bank cannot help me because the charges are still pending. Hertz tells me to go online to edit my reservation or cancel my reservation to release the funds. It is completely unbelievable. I have been on the phone for hours trying to fix this and no one will take responsibility.