14 Jun, 2021 → by ClaimboUser632533
Real time rewards
1
the Harley Davidson rewards. I have made 2 purchases at local Harley Davidson dealership and have not received a text to redeem my points. When I called they said they were going to fix the problem. The first purchase occurred early this year. The second purchase was on 6/4/21. When I called I get lied to about the credit that was supposed to be on my account. So far I am out a couple hundred dollars. They have totally misrepresented the Harley Davidson rewards. I pay my bill every month ON TIME! I have been a customer for 12 years. It may be a shame that they lose a good customer over a $94 credit! Managers who give misleading information does not bode well for Harley Davidson Visa. If they cannot or will not fix the problem, I will have not choice than to look around for a another card. Please review the notes or recordings of my phone call and account and DO THE RIGHT THING. Take care of your customers!