4 Jul, 2021 → by ClaimboUser104533
Groupon closed my account and stole $180 in credits from a Groupon I purchased from a business that closed due to COVID
1
I contacted Groupon about the fact the business had closed per executive order by the Governor due to COVID. They extended the time to use the voucher, but I finally got a call back from the business that they had permanently closed. Groupon refunded my $180 and said that there was no time limit to use the credit. Fast forward to today I go to the app to make a purchase and it logged me out.? Now it won't let me log back in. So I use the "forgot password" and it says an account with my email doesn't exist. WTH? I had this account for YEARS and purchased MANY Groupons. I have the customer service emails confirming the situation with this Groupon, business and the refund of $180. A den of thieves is what Groupon is. The customer service email is no longer valid. Can't get a new email without an account to log into . This is some seriously underhanded BS.