1 Jan, 2018 → by ClaimboUser315441
charging me after I canceled my account
*SOLVED
2
I notified Peoplepc in the last week of Sep 09 by the customer service chat feature and also by phone that I was moving my the end of the month and not to bill me because I am canceling their service. They kept billing me for another 3 months and now my bank account is over drawn and also closed. I owe the bank for an overdraft $35 for each overdraft. They say my service with them was inactive since Jan 1, 2002. I canceled in Sep 09!!! They argued with me that I did not cancel my account and I said I refuse to pay it... the problem has not been resolved. I don't have a job so now what do I do? My bill states that they were overcharging me also. Instead of $4.97, they starting charging me $9.95. This also happened in the 3rd month I was using their service even though I called them to say I was not upgrading nor using their CD. In the months I was using them, they kept jacking up my bill and arguing with them and the bank. On the bill you can see where the total hours used was .oo. I even told then that I had 2 witnesses who were standing right in my room when I was canceling.