15 Aug, 2021 → by ClaimboUser986318
Penalty and charges
1
One of our check payment was not accepted by the bank. So we try to contact dmci on how we can pay via bank transfer as we are oversea. We try to call their office as per website instuctions and email a lot of people. We received an automatic respond from their remedial team email on jan18 2021 that they will get in touch with us. We received the response Jan 29 2021 (FRIDAY) on the process. We do the bank transfer AND THEY receive the payment feb 2 2021. Back to the present day when we are finalizing all pending payments. They say we have unpaid penalty since due date is jan 29 and they received the payment on feb 2. We exhausted all means to contact them and they only respond on the exact due date for them to have penalize us.is collecting more penalty money one of dmci KPI? Project: celandine balintawak