Defy gas oven not heating properly, after technician was herr, now smelling gas too

/ 26 reviews

15 Sep, 2021 → by ClaimboUser6984

29 April 2021, call logged at Defy, oven not heating properly. Ref 1454330. Technician came out and armed with a screwdriver, pliers and a thermostat, he "tested" the oven. He said oven needs a new thermostat and door seals. used his pliers to bend the door, scrathing the paint. Ordered parts and returned 8 June, replaced parts. Now gas smell bad when using oven. 11 June new call logged, 1474211. Never heard from Defy again. Phoned twice to follow up, no feedback. Must I blow up my house first, before Defy will respond?

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