09-16-2021 The recording that answer your phone is inefficient, you cannot peak to no one, this is the worst service I've ever had. I picked up boxes today, I set up main box, now I'm having a problem with the other box, it appears the remote is not working. It tells you it comes with a tab, there is no tab to pull to activate the remote. I tried calling for assistance, the stupid recording want to send a technician, I don't need anyone to come out, I pay to much money to get this type of service. I will have to beck in on tomorrow and drop this sorry service. Then it wants to send a refresh I don't need a refresh, I have been through this too many times. This makes no since. I'm very frustrated with it all I have had enough.