My husband and I arrived at the Banner Desert E.R. on 07/17/21 at 0300 hours and were absolutely appalled when we drove up and saw four police officers standing around and another one with a leashed/muzzled K-9 allowing it to urinate all over the lawn in front of the entrance. It felt like we were arriving at MARICOPA COUNTY instead of Banner! We walked in the entrance and immediately noticed the floor was littered with all sorts of debris-from tissues to diaper wipes to empty food bags. We stood and waited at an appropriate distance (but still visible by the personnel) from the registration desks where two individuals (a male to the left and a female to the right) were conversing and never acknowledged us until after we moved closer to get their attention. Once acknowledged, the male individual said 'whichever of you is the patient, please take a seat.' It seemed as if we were putting him out to take down my husband's info. My husband was in extreme discomfort due to constipation (and he also has an inguinal hernia) but when we said he was suffering from constipation, the male individual behind the desk said 'well if he's going, he's NOT constipated!' I was LIVID to say the least! WHAT AN ABSOLUTE IDIOT! Then that same male individual started making a BIG DEAL out of the fact that my husband has not received the COVID vaccine! Last time I checked, this is still AMERICA the land of freedom of choice! Needless to say, that male individual continued with his condescending attitude toward my 64-year-old husband who was extremely uncomfortable and DID NOT deserve to be JUDGED for his decision to NOT receive the COVID vaccine! My husband and I were both wearing masks yet NO ONE in the E.R., staff or patients, had MASKS on--including that male individual! The PLACE was filthy! The personnel were extremely RUDE! And we stayed about 10 minutes and then left! WE have lived in Mesa for 31 YEARS and Desert Sam Hospital was a good hospital UNTIL BANNER took it over! WE WILL AVOID that place like the plague and encourage any & all who seek medical treatment there to HEED this WARNING: You are likely to walk out of that place with MORE WRONG with you than when you walked in--physically and mentally!