Rental rate changed after 2 months

/ 56 reviews

18 Aug, 2021 → by ClaimboUser82120

Uhaul located at 4440 University Drive, Huntsville Alabama charged me late fee even though payment was set on auto bill. They then proceeded to change my storage rental rate after two months. I have called and visited the site, and been given the run around. This is the worst customer service I have ever received. User's recommendation: Stay away!

Transportation and Logistics

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Uhaul - Other Reviews

》 Reservation was not full filled

》 My hitch that I payed over $300 to get custom was not made properly.

》 Need my payroll info ASAP PLEASE

》 Trailers hitch

》 Reserving trucks they don’t have.

》 I reserved a truck and was informed the day of pick-up, none were available

》 Dropping off equipment at another location

》 Storage unit and customer service

》 I’m not a happ customer

》 Message on my phone regarding additional charges from U-Haul

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