8 Jan, 2021 → by ClaimboUser390300
Queen size sheets elastic has relaxed
Purchased mattress, box spring and sheets on Oct 20, 2020, was delivered on Nov. 5. The sheets have only been used 3 times and will no longer stay tight on the mattress, the elastic is no longer working. I contacted the store on Jan 4, 2021, the person who answered the phone said it happens and there is nothing they can do! He told me "too bad".I emailed services@***p country on Monday, Jan. 4, they have not replied. I placed a review of the Essential sheet set.I have not owned the set for 3 months. User's recommendation: I do not recommend this product or company. It is unfortunate there is no after service.