ordered wall shelfs with pepperfry(order id - 30566****)- * Tier Ladder Wall Shelf in Orange & Brown Finish and 30554****. Both times I got damaged product and worst is their customer service. They are always too harsh and dont give proper solution. Atleast first time I managed to get refund. But second time as I was out of town couldn't open pack and later found out it was damaged too. This time they told I raised issue late so no return or refund And they way they conveyed was like simply I am calling without any job. I really felt ashamed with they way the talked and felt bad to order with such website who dont have respect for their customers. If both times I got damaged product think how their quality of products. I hope this review will help people to decide not to buy with them and loose peace of mind by worst customer service and bad quality of products.