Update by user Aug 15, 2021 Eventually got through to Customer Service to find that the flight although showing the changed date was not actually changed so I could go on the original date. So stressed by all this experience have decided to put the ticket on hold. Have to contact them (more nightmares) before 31 October to alter date or destination of flight. Original review posted by user Aug 15, 2021 I originally booked to travel on the 18 th August but due to circumstances phoned Lufthansa France to amend my booking to leave on Saturday 14th. The booking clerk due to a technical error could not complete and I would need to phone back the following day. This I did many times without success repeated this on Friday Resigned to travelling on original date I checked on the main website it ha been altered Too late to get to the airport -no booking confirmation email User's recommendation: Use another company.