17 May, 2021 → by ClaimboUser645164
Said my card was declined but there was a hold on the money that was in my account by this hotel
1
Had an employee that was very rude and couldn't explain in an appropriate way why my money was being held for a room I didn't get.will never stay or book with this hotel again and the employee name was sharvan very unprofessional and rude tried to say choice had a hold on my money but the changes it to they have a hold that only the manager can release.but why was there even a hold at all I didnt get the room