In Google, you'll find Dirt Devil Central, which is only for central vacuum systems. For regular vacuums, the page for Canada just sells or advertises the vacuums and offers no warranty service or contact. US Dirt Devil website has a contact form but the product registration form is only for the US. Luckily, I bought the extended warranty from Walmart, That may help. User's recommendation: If you can use it for six months and then ditch it without remorse, go ahead and buy it.