28 Jun, 2021 → by Stan the Ex
They blocked my card for no reason
The security policy of the bank is horrible. I have had my card blocked three times during one months for almost no reason. I buy gas and small goods at the same gas station all the time. I know that gas stations are in the risk group in terms of using the credit card. Yet before this months I have never had my card blocked for putting it through the terminal of the gas station in my area. The station is major and they have legit terminals. Now I got my card blocked the first time, I am calling them and they unblock me listening to my explanation. They say I can easily use it at the gas station and that that was just a glitch. Now after the second and the third consecutive times I do not know what to think except that their security system is broken forever. I received a decent apology from the security department of the customer service but am still wondering…