21 Sep, 2021 → by ClaimboUser70096
Your Reward program failed to ship a product

1

I lost 6500 points because your people can’t seem to ship out a reward that I redeemed points for.
Why can’t the points be added back? Why can’t you just ship something else of equal value or zippo lighter etc etc. This has been going on since July. See pic attached.
My email is [protected]@gmail.com

I expect a resolution or I will continue to email, call, post online until I hear back.

Michele StClair

Helpfull? 0 votes

Post your comment:


Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Marlboro you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2021 CLAIMBO.COM. All rights reserved.