27 Jul, 2018 → by ClaimboUser629551
Wrong billing

4

I returned the rental 10 min before my deadline and I got charged for an extra hour, and extra day of ldw. Also, The return sales rep read the gas gauge wrong when I actually returned it with more gas (rented at 3/4 returned with 7/8). I called customer service and Ryan straightened it out. I’ll wait for the credit.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Penske Truck Rental you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.