Absolutely worst experience i've ever had. Took me several days and even more calls and electronic messages to hear back from someone. He literally had no idea what to tell me about my order that's been sitting there unshipped for 10 days. I asked about a refund and he said I can't cancel at this time and then seemed to be reading something about refund policies only to end up telling me he doesn't know about that either. So so bad. Wish I would have read all of these before purchasing. User's recommendation: Absolutely DO NOT even consider for a second purchasing from this awful company.