1 Jan, 2018 → by ClaimboUser584485
warranty support
2
Hi, I'm a computer service engineer and i assemble computer and sale. I bought a computer accessories and assembled and given to my customer. My intel processor is not working during the purchase warrnty period and i have raised a warranty support ticket with intel but they say it is out of warranty. As per my purchase record it is under warranty but intel say they only consider the manufacturer warranty and it is expired already and not ready to replace the part. I have attached my purchase bill copy and send it intel but same answer. It is not possible for intel to stall their products at all locations immediately after they manufacture. Then how they say it is only manufacturer warranty and it cannot be covered from the date of purchase. Even Intel dealer doesn't respond to us properly. I decided not to buy any intel products any more which not sure about their warranty policies.