9 Jan, 2018 → by ClaimboUser207411
Vida Luxxe Spa Tower & Registry
I was a long time Grand Mayan owner and in 2014 upgraded to the 2 bedroom Grand Luxxe Spa Tower that was under construction @ Riviera May. There were some benefits to doing this but one of the big selling points for us has been the power we had w/ Registry Collection/RCI to allow us to go to more properties/locations then just Vidanta. The total number of points and how we could deposit them into Registry was very different from what I was sold and how it was actually implemented. I've called the Vidanta 800.292.9446 about once a year and in short they told me it is what it is. Unfortunate because Vidanta has been putting out some new exciting product but I haven't used them since 2014 because they didn't keep their promise to me. Anybody else have this issue?