More Contact Info

Toll-Free Number:

(800) 964-7246

Customer Service:

Mexico

(800) 366-6600

U.S. and Canada

(800) 292-9446

All other countries

+52 322 176 0660

Accounting/ Billing:

(866) 888-0587

U.S. and Canada

Other Info

+1 800 292 9446
Av. Francisco Medina Ascencio № 1768 E, Col. Olímpica, Puerto Vallarta
Jalisco
Mexico – C.P.48330

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Complaints & Reviews — Vida Vacations

11 May, 2021

Confirmation letter

Thank you, all is fine. All is fine, no problems. Thank you, all is fine, no problems. Thank you. Ok.

Travel and Vacations

9 Mar, 2021

Received text that my maintenance is outstanding.

My check #814 sent February 16, 2021. $807.01. Sent to mail service post office box56369.Houston Texas 77256

Travel and Vacations

2 Dec, 2020

Continued outright lies

I have visited the cancuun area 4 times and have been disapointed in the Mayan Riveria beaches.Promised clean swimmable only to find either no sand or “seaweed”everywhere.I ask But told “we cleaned the beach up”.Not the case over and over.Also Told a quality room not available only to find them un occupied.Lastly EVERYONE who updates us dishonest!!!Go... Read more➤

Travel and Vacations

15 Oct, 2020

Terrible customer service & refund response

I had to cancel our reservation for an Anniversary trip to Playa del Carmen w/Vida Vacations back in May 2020 due to the pandemic since our flight was cancelled. I decided to let them keep our payment since I was hoping wed be able to plan a return trip sooner than…

Travel and Vacations

24 Sep, 2020

Cancel my 2021 vacation weeks

my wife has very bad lung issues and cannot travel so please refund my money to my credit card thank you James Heidrich 3800 Normandy st Bismarck nd 58503 phone 1-70*-721 ****

Travel and Vacations

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