Unresolved issue for a month. Poor customer service

/ 112 reviews

19 Aug, 2021 → by ClaimboUser565051

New Meter installed (which unsure as to why) and meter was not "cleared" upon installation and we were charged for and IMPOSSIBLE 9200 KWH (the house is a rental and is uninhabited presently) and a $1000 bill. Been trying to get resolved for a month. Everyone agrees to the problem and why it occurred but for some reason it's still "pending" and "Not my department" and I still have an outstanding huge bill

Utility Services

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Entergy - Other Reviews

》 Change account

》 Have not heard from Entergy

》 Lack of customer respect

》 They will over charge you and promise to correct the issue and then anotner person will attempt to manipulate basic math. They have employees who cannot add nor subtract. They are atgumentative employ

》 Entergy is screwing my husband and I over

》 I was billed 500 dollars for electricity on a vacant building.

》 LOUSY CUSTUMJER SERVICE

》 Bill payment

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