WOW! [Wide Open West] / Knology




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WOW! [Wide Open West] / Knology

Average Rating:

1.64 / 83 votes / 10 reviews
7887 E Belleview Ave Ste 1000
Englewood
Colorado
United States

Phone number: +1 855 496 9929
Web: https://www.wowway.com

Category: Satellite and Cable TV

Links of WOW! [Wide Open West] / Knology
Other Info

+1 855 496 9929 (Customer Service) +1 888 840 4999 (Cloud / Data Center) +1 855 940 4969 (Live Support) +1 866 376 7003 (AL, FL & GA) +1 706 645 8630 (Lanett, AL) +1 256 232 0054 (Athens, AL) +1 256 533 5353 (Huntsville, AL) +1 334 699 3333 (Dothan, AL) +1 334 356 1000 (Montgomery, AL) +1 850 215 1000 (Panama City, FL) +1 866 745 3685 (Pinellas Park, FL) +1 706 364 1000 (Augusta, GA) +1 706 221 1000 (Columbus, GA) +1 706 922 3113 (Fort Gordon, GA) +1 800 343 2076 (IL, IN, MI, SC & TN) +1 812 437 0345 (Evansville, IN) +1 866 496 9669 (Madison Heights, MI & Taylor, MI) +1 800 444 6997 (Potterville, MI) +1 843 225 1000 (Charleston, SC) +1 865 357 1000 (Knoxville, TN) +1 720-479-3500
7887 E Belleview Ave Ste 1000
Englewood , Colorado
United States – 80111
Alabama
1570 S. Phillips Rd., Lanett, AL, 36863310 S Houston St., Athens, AL, 356112401 10th Street SW, Huntsville, AL, 358052660 Montgomery Highway, Dothan, AL, 36303770 N. Eastern Blvd, Montgomery, AL, 36117Florida
235 W. 15th Street, Panama City, FL, 324013001 North Gandy Boulevard, Pinellas Park, FL, 33782Georgia
3714 Wheeler Road, Augusta, GA, 309096050 Knology Way, Columbus, GA, 31909Illinois
825 E 99th, Chicago, IL, 606281674 Frontenac, Naperville, IL, 605631030 National Pkwy, Schaumburg, IL, 601731401 Huntington Drive, Calumet City, IL, 60409 Indiana
6600 Hank Avenue, Evansville, IN, 47715
Michigan
Madison Heights, 32650 N. Avis Drive, Madison Heights, MI, 4807126035 Northline, Taylor, MI, 48180380 Wright Industrial Parkway, Potterville, MI, 48876Ohio
105 Blaze Industrial Pkwy, Berea, OH, 440173675 Corporate Dr., Columbus, OH, 43231South Carolina
4506 Dorchester Road, Charleston, SC, 29405

Tennessee 10115 Sherrill Boulevard, Knoxville, TN, 37932 Show MoreShow Less


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Complaints & Reviews — WOW! [Wide Open West] / Knology

We were loyal WOW customers for about 11 years. Over the past year, the quality of customer service went into the toilet when they outsourced all their customer service reps overseas, who do nothing but read scripts/never help anyone. The cable/internet itself also degraded to the point where we had no service at all for weeks with... Read more➤
How does my internet route me to several different locations in my area and today its Chicago? I did a traceroute to find out. It also shows me routing to a cloud storage and thats with business accounts. I think this problem has to do with the techs and compliance. So my problem started when another internet... Read more➤
I have had WOW since January, 2007. In 2015 they billed me twice each month from August, 2015 through January, 2016 through my debit card and one to my checking account… which was an unknown account. I called and emailed a number of times with no explanation and told to take it to my bank. After numerous... Read more➤
1 Jan, 2018

Cable special

SIGNED UP FOR A 12 month contract, but decided to cancel on 7/5. So I called on 7/5 and took equipment down on the 7/6. Well I received a bill for $ 111.87. So I called told them that I canceled my services before the 30 days were up. They had the days mixed up. So they... Read more➤
I have been with WOW for a little over a year now. During that year the cable service was so bad that to date I have had 6 technicians out to work on it. Every month, even if I pay my bill on the day service is to be interrupted, they tack on an additional $22 reconnect... Read more➤

Service and warranty repair

I first came across 1a.info when my husband ordered joystick - it turned out that one button does not work. We carried out a warranty repair two (!) Times while the button started working. It is said that it is not possible to get on one river twice, but we did get on board - we ordered a smartphone, which after the first warranty "repair" worked in the 2G network for an hour, but now no longer works. Saize would not be big in essence if only 2G coverage was not available at work. Well, let's lead again. If you fix it, I'll come in and apologize. But for now, I am very disappointed and dissatisfied with the way 1a.info "warranty repair" manifests itself.

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