I came back again to give them 1 star. If 0 star was there, I could prefer to provide them with that. Lustine Toyota is a place that you will get disappointed in all aspect of their service. First, I got insulted by the Spanish accent finance department with her middle finger and said to me a stupid customer in front of the general manager. Why, because I caught her when she added a couple of thousands without my knowledge or agreement; I would recommend everyone that this side of the story needs attention!!! I agreed to pay only $26500 that includes all the fees, tag, registration, and processing fee, but I made $12001 down payment. So, the finance amount I made with Toyota was $14500, but Toyota sends me the wrong amount, which is $233.94 vs. $475.32 and forwarded to a credit bureau too. On top of that, I had a $1250 rebate promotion, but she put it somewhere like a down payment. I think she cheated the rebate somewhere. Finally, she decided not to go further with my contract and the manager changed her by Brandon( finance specialist). But, I guess that they all trained to lie and cheat. Brandon told me that Toyota will send you the next 3 or 4 weeks with the right amount which is $233.94; unfortunately, he didn't send me any. I called Toyota financial service a million times about the issues, and they keep telling me to go back to the dealership, and they are telling me that you only made a down payment of $1250. Unfortunately, I have a receipt in my hand, including the contact I signed. I called many times and went a lustine Toyota three times of one hour drive from Maryland, but I couldn't get fix still. I guess her name is Doory. They should fire this girl soon if they need to run the business well. The issue is still going on the last 45 days.....who the *** will fix it!