23 Oct, 2019 → by ClaimboUser393461
unprofessional and rude employee

2

Hello, I would like to report an employee who was acting unprofessional, rude, and discriminatory. On October 19, 2019 at about 7:30 P.M., a lady who worked here walked up to me and out of nowhere, yelled in a very bossy tone at me for pacing around a store like a 5 year old. I have autism and I tend to do that, I do not mean to cause any harm. It is a way to get my emotions out. She demanded to walk like "a normal person" in the store, or to get out, pointing at the door. I did not like the manner she was talking in and I was not going to take her disrespectfulness. So, I stayed calm and gently asked her to say in a nicer tone. She then replied that she wasn't yelling and acting bossy when she clearly was. When she walked away, I told her that she was rude behind her back and she blamed me for raising my voice at her when I was scared and I was trying to get my point across. Then I quickly sprinted out the door, tears on my face from the way she acted towards me. I complained about it to my mom, who was waiting in the car. She was very displeased, so she hopped out of the car and entered the store. I pointed out the lady and she confronted her. She notified the lady that I had a disability and I did not mean to pace around the store. The lady told her that I should be accompanied by an adult because I'm autistic. I'm high functioning and should be allowed to freely walk around in a store without assistance. Then she said she understands autistic people, when, judging from her words, clearly doesn't. She does not understand that there are high-functioning people with autism who can be fully independent. My mom left the last words to her, "Be kinder next time." We left the store. I am very upset and saddened by what happened. How she communicated to me was straight out rude. If she did not want me to run around the store, she could have said it in a nicer tone. What makes it even worse, is that she is a employee of the store, and she acted in a very unprofessional way. To avoid future incidents caused by this lady, I am writing my experience at the store to her. I hope you can handle this situation by doing what you think is best. I sadly do not know the name of the lady, but she works at the Dress Barn in Florham Park, NJ, and she has brunette hair and on the heavy side. Thank you, and please notify me of what happens.
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