It's been 2 months now (From July-Aug 2021) waiting for someone to call me back to resolve my query regarding the cancellation of my plan, as well as correcting the amount I am supposed to be paying!! I have sent numerous emails and have spoken to almost 4 consultants and no one seems to be able to resolve this matter. My conversation with all the consultants ended with "I will call you back again to give you the final feedback", and I am still waiting for that call today. This is really frustrating.