I paid £79 for a voucher as a gift. The choices were very limited, but did find a nice B&B and upon calling the B&B I found the the voucher paid for a room half the price. Speaking with Activity Superstore via chat (only option or email) I was denied the service of speaking directly to a manager so googled this and got through to a customer service line who reluctantly let me speak with a manager. My request was to have the voucher upgraded free of charge so that at least my parents would have the breakfast with the room (even though this was still not to the value of the voucher). The manager refused and told me they a 'third party supplier ... etc'. A total scam. I could have called the B&B and paid for the same with my debit card in 1 minute for half the price. If you want to buy someone a gift like this my advice would be to book directly and put a copy of the confirmation email in a nice card, because I have essentially paid an extra £40 for a cardboard box and subsequent huge restriction on where I can book.