Process is poor. Too much redundancy with questions. Rapid pass would be rapid if they would ask all questions then scan my pass at entrance. Instead they fumble with ids, repeat questions ive answered and ask questions that should have been part of rapid pass. They need to streamline the process. As it is the systems dont connect the dots and its cumbersome. Ie it should know how i am and know the zip code of my donation site that day. Instead i have to figure out zip code code