This is an absolutely terrible company. Since signing up I have had nothing but problems, just like everybody else. This company considers their services a "membership" therefore they will not refund you even if you do not want any jewelry for the month after they have charged you. If you want to discontinue your membership or halt payments, there is no way to do so online, you must call in and wait for approximately 5-10 minutes to reach a customer service representative (if you're lucky enough to have someone answer the phone). In fact, their website saves your credit card information and continues charging you every month without any forewarning. I have also been charged several $1 fees without forewarning and for no apparent reason. On top of it all the quality of the jewelry is no where near the $29.99 price mark. I sincerely hope this operations is shut down before it takes any more money from unknowing customers.