1 Jan, 2018 → by ClaimboUser858485
they refused to remake too wide blinds
*SOLVED
2
We ordered 4 solar blinds with cassettes which give the product a finished appearance. The cassette makes the total blind wider than just a blind would be, Two of the 4 blinds arrived wider than the measurements we gave them and therefore would not fit the window openings. They agreed to remake one blind if we paid shipping to return the bad one to them. These are heavy so the cost would be considerable. We would have to purchase a new blind to replace their second mistake. We spent hours on the phone with them with no admission that they made the mistake. We will never do business with this company again and recommend that others look for another source of blinds for their home or business.