Ordered a mattress from Beds.co.uk, arrived faultily (e.g. the metal frame inside was bent out). Also, the mattress was not the one which I have ordered (e.g. a Pocket 3000 Spring Quilted Memory Foam Mattress). After one week I have arranged to collect the wrong mattress and to deliver the one which I have ordered. They collected the wrong one and tried to give me exactly the same type of cheap mattress, which I refuse to take it. After three weeks now I am still without the mattress and looks like they have no intention to refund my money back.