I joined virgin active and they had told me that I'd get the first month free if I work out for 4 days straight, that did not happen. I was told if I could help a friend join I'd get the following month 50% off, that didn't happen either. When I joined the employee that helped me wasn't transparent with me, she did not mention how long the contract would be, she was more in a rush to get me to sign on the dotted lines than to actually evaluate now the contract works. If you have an alternative option, do not choose virgin active. Their services do not match their prices.