The only way to get your money back he has to file a complaint with the attorney general's office in Arizona. I had told them that I wanted to cancel my membership with them and they kept charging my credit card I put a block on my credit card I called Vida lifestyles and told them I was not happy with the membership and I wanted to cancel it they told me that I had already used some of the membership so I had to continue to pay I filed a complaint with the attorney general's office in Arizona. They agreed to return my money that I had paid out after I had called and told them I wanted to cancel because they could not make you continue to pay for a membership that you are not happy with. User's recommendation: If you are not happy with their membership then file complaint with the attorney general's office Arizona.