1 Jan, 2018 → by ClaimboUser545669
Terribly rude customer service
1
I had a problem with my Internet connection so I called True-telecom and asked for help. The rep was very rude and aggressive and did not want to help me. Since I was their client I told them that it was their responsibility to help me, but then the rep just gone crazy and said that he did not want to talk to me anymore. I called again and said that I need to speak with their manager and they just disconnected. Called again and the same thing happened! What a terrible company!! These people are totally unprofessional and disrespectful!