30 Oct, 2019 → by ClaimboUser812691
Terrible Customer Service and follow up
1
Purchased a pick up truck back in Sept. 2019. Was forced to use them to transfer the title and receive the title. The cost was $165. A premium! To date have not received a title for the vehicle. They say they mailed it. I gave them proof from USPS that I never received the title. They only sent me a form to request a title. I asked them to send me the title or at least send me $75.25 for the cost of a replacement title. To date I have not received a title, the $75.25, or any correspondence regarding this issue and my requests.