We had a work comp patient that their case was being managed by MedRisk. We had been going back and forth with them to get claims paid. Since there were more that 10 DOS we had to go through an email. This was worthless. MONTHS of going back and forth. They came back stating the insurance company had denied the claims and there was nothing else they could do. Finally I contacted Liberty Mutual directly. They told me the claims had been approved to be paid long ago. The gentleman I spoke with there was SO HELPFUL. Within 6 business days of speaking with Liberty Mutual we finally and magically got payment from MedRisk on these claims.